Getting Help from MLS Import Support

Getting Help from MLS Import Support


For any questions or issues about MLS Import, the MLS Import official support team is available to assist timely and efficiently.

Our support team is available via email, chat, or private client support.

When becoming our MLS Import client – you get a private support account username and password.

We email you the support access details as soon as we start configuring your MLS Import plugin version on your site, and that will be the primary contact channel with our team.

We are also available to assist via chat, just a click away, to answer any questions related to MLS Import features, and setup.

MLS Support Covers:

  • MLS Import related issues
  • RESO, Dictionary and Server modifications
  • MLS Setup, configuration, synchronization with your MLS source
  • MLS Import assistance when switching to a different Real Estate WordPress theme

MLS Support Does Not Cover:

  • Third-party plugin or theme issues that can be overridden with theme and plugin updates.
  • Theme updating
  • Theme extensive code modifications

Extra Support services that we can offer on-demand:

  • MLS Import compatibility with a new real estate theme that is not on the demos list.
  • WordPress Themes and plugins update services *(*these services are available on hire, for an extra fee. Contact us for more information)
  • Theme Configuration * (*these services may be available on hire for an additional cost. A confirmation and estimation can be offered via email based on the client request list)

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