Frequently Asked Questions

The setup fee ($99) is a one time fee, but it’s necessary as our team will spend time to configure and run the MLS Import successfully for you.

This fee covers the following work:

• Integrating your MLS API credentials into MLS Import.
• Offer assistance to guide and save your preferred MLS Import configuration. Your MLS may have hundreds of fields available to import, and you can choose any of those fields to import. 
• Running the initial import for you and continuously supervise that your server is up at all times, including if you plan to import thousands of listings.
• Monitor server activity during initial import,  there is 0 downtime for your server. 
• Assistance with getting the correct information form your MLS (if needed)
• Setting-up the auto-sync feature so imported properties will update automatically and daily if changes are added in your MLS. 
• Checking import logs and monitoring the overall functionality for a few days after the import is done to be sure everything is optimal and functional. 

For the $49 monthly fee you get the full package needed to run and update MLS Import successfully, with no work from your end: 

• We adapt MLS IMPORT to supported themes updates (*please see the list compatible with our product).
• We adapt MLS Import to RESO and dictionary standards changes.
• We adapt MLS Import software to any server configuration changes that happen on MLS end.
• We do any bug fixing required in MLS Import.
• We help with plugin updates on your website when updates are available. 
• We offer Client Support on MLS Import related issues.

To install and import listings from MLS to your website can take just few hours, depending on the volume of data you wish to publish.

However, since our plugins is based on RESO API access, each client must get access to the API server data directly from his desired MLS. Only registered members can get access to such data and they must contact their MLS personally to be given the specific credentials.  This part of the process can take 1 or more days, depending on each MLS.

No, we do not import thousands of images (or any image). We make sure images are served from your MLS so your server is not overcrowded by thousands of images. 

You can check if your MLS is on the supported list here. If your MLS is not on the list, but you would like to know if it’s possible to use your MLS, contact us through email or chat. 

You control how many listings you want to import.  You have control to select which properties as well. Check our help for more information.

You will need PHP 7 (minimum) to run MLS Import. 

Some MLS associations can have 100k listings. To use your chosen theme design and features seamlessly, we have to import the data into your database. Images will not be imported! They are displayed from MLS server. However, having a large database can increase the stress on your server.

Because of that, your hosting should be prepared to showcase thousands of listings. A dedicated VPS or server is recommended if you plan to publish thousands of listings. 

Yes, you can cancel MLS Import at any time. Subscriptions are month-to-month. But if you cancel, keep in mind your MLS connection will shut down. 

MLS import doesn’t need SEO because this plugin only imports properties from your MLS to your Real Estate theme.

Your Real Estate theme must be SEO friendly because you will managed your properties directly through your WordPress Real Estate theme available features. 

You can choose any of the supported themes below as your Real Estate WordPress solution to work with MLS Import:

• WpResidence ($59, one-time fee – get it here)
• WpEstate ($49, one-time fee – get it here)
• Houzez ($59, one-time fee – get it here)
• Real Homes ($59, one-time fee – get it here).

MLS import will import the properties into your WordPress Real Estate theme as if you would add them manually.

Once the properties are imported, you are free to use your Real Estate theme features and configure search as instructed in each theme documentation. 

YES, you can add extra listings manually when you use MLS Import and all your properties will use the same theme templates, search, design, functions, etc. 

We offer complete assistance to integrate MLS Import with your Real Estate site and import properties from your MLS to your WordPress theme (*only for the themes compatible).

You will get our full assistance while your MLS import purchase is active to use, configure and import properties from your MLS. 

The import will not duplicate properties. MLS Import checks each property unique id during import. If the property ID already exists, it only updates the listing (not duplicates it).

Sure. If you want to make 2 or multiple separate imports, it’s possible. The previous imports are saved and safe. 

MLS Import checks in your MLS if there are changes added to your listings twice a day. If there are modifications made, MLS Import automatically syncs your imported properties to your MLS data. 

As long as your server can handle it, you can import as many properties as you want. The time it takes to complete import depends on your hosting and number of properties you select to import. However, we will monitor and manage the import from our end, making sure there is 0 downtime for your website and no stress or work for you to do. 

YES, of course you can. MLS Import will do the import of your properties in background, allowing you to work on your website freely.