Frequently Asked Questions

The setup fee ($99) is a one time fee, but it’s necessary as our team will spend time to configure and run successfully the MLS Import for you.

This fee covers the following work:

• Integrating your MLS API credentials into MLS Import.
• Support assistance to guide and save your preferred MLS Import configuration. Your MLS may have hundreds of fields available to import and you can choose any of those fields to import. 
• Running the initial import for you and continuously supervise that your server is up at all times, including if you plan to import thousands of listings.
• Monitor server activity during initial import,  there is 0 downtime for your server. 
• Assistance with getting the correct information form your MLS (if needed)
• Setting-up the auto-sync feature so imported properties will update automatically and daily if changes are added in your MLS. 
• Checking import logs and monitoring the overall functionality for a few days after import is done to be sure everything is optimal and functional. 

For the $49 monthly fee you get the full package needed to run and update MLS Import successfully, with no work from your end: 

• We adapt the MLS IMPORT to theme change (*please see the themes supported list too).
• We do visual changes in your theme if MLS Import imported properties with small images or other details that need adjustment.
• We adapt MLS Import to RESO and dictionary standards changes.
• We adapt in MLS Import software any server configuration changes when they happen on the import source end. 
• We do any bug fixing required in MLS Import.
• We help with plugin updates on your website when updates are available. 
• We offer Client Support on MLS Import related issues (*theme support is covered by theme purchase separately).

No, we do not import thousands of images (or any image). We make sure images are served from your MLS so your server is not overcrowded by thousands of images. 

You can check if your MLS is on the supported list here. If your MLS is not on the list, but you would like to know if it’s possible to use your MLS, contact us to know more. 

You control how many listings you want to import and you have available special filters to select which properties as well. 

Some MLS associations can have 100k listings. For the website to use the theme of your choice features, we have to import the data into your database. Images will not be imported but used from MLS sources. However, having a large database can increase the stress on your server. Because of that, we need to make sure your hosting is prepared for this.

You will need PHP 7 (minimum). 

Yes, you can cancel MLS Import at any time. Subscriptions are month-to-month. But if you cancel, keep in mind your MLS connection will shut down. 

MLS import doesn’t need SEO because this plugin only imports properties from your MLS to your Real Estate theme.

Your Real Estate theme must be SEO friendly because you will managed your properties directly through your WordPress Real Estate theme available features. 

You can choose any of the supported themes below as your Real Estate WordPress solution to work with MLS Import:

• WpResidence ($59, one-time fee – get it here)
• WpEstate ($49, one-time fee – get it here)
• Houzez ($59, one-time fee – get it here)
• Real Homes ($59, one-time fee – get it here).

MLS import will import the properties into your WordPress Real Estate theme as if you would add them manually.

Once the properties are imported, you are free to use your Real Estate theme features and configure search as instructed in each theme documentation. 

YES, you can add extra listings manually when you use MLS Import and all your properties will use the same theme templates, search, design, functions, etc. 

We offer complete assistance to integrate MLS Import with your Real Estate site and import properties from your MLS to your WordPress theme (*only for the themes compatible).

You will get our full assistance while your MLS import purchase is active to use, configure and import properties from your MLS. 

The import will not duplicate properties. MLS Import checks each property unique id during import. If the property ID already exists, it only updates the listing (not duplicates it).

Sure. If you want to make 2 or multiple separate imports, it’s possible. The previous imports are saved and safe. 

MLS Import checks in your MLS if there are changes added to your listings twice a day. If there are modifications made, MLS Import automatically syncs your imported properties to your MLS data. 

As long as your server can handle it, you can import as many properties as you want. The time it takes to complete import depends on your hosting and number of properties you select to import. However, we will monitor and manage the import from our end, making sure there is 0 downtime for your website and no stress or work for you to do. 

YES, of course you can. MLS Import will do the import of your properties in background, allowing you to work on your website freely.